Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you place an order. We also collect information automatically when you use our website, including your IP address, browser type, and browsing behaviour.
2. How We Use Your Information
We use your information to process and fulfil your orders, send you order confirmations and tracking updates, respond to your enquiries, send marketing emails (only if you have opted in), and improve our website and services.
3. Sharing Your Information
We do not sell your personal data. We share your information only with third-party service providers who help us operate our business (such as Stripe for payment processing and our shipping carriers for delivery). These providers are contractually obligated to keep your information secure.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent to marketing emails at any time via the unsubscribe link in any email. To exercise these rights, contact us at bylumeris@gmail.com.
6. Data Retention
We retain your order information for as long as required to fulfil our legal and business obligations. Marketing consent and email addresses are retained until you unsubscribe or request deletion.
7. Contact
For any privacy-related enquiries, please email bylumeris@gmail.com.